Q: I have installed the Print Engine at my client's office (Medisoft 7.01). Reports are present and work. After some time, the menu item, on the Medisoft menu, disappears and they can not find their reports. What causes this? and, How can I prevent it from happening? They only run their reports monthly, so it takes less than a month to disappear. Exactly when it goes away is unclear at this time.
A: The Focus Reports selection on the MediSoft menu is controlled by a Windows registry setting. If the registry setting is removed, the Focus Reports selection will no longer appear on the MediSoft menu.
Some events that can cause this include:
You can replace the Focus Reports menu selection by following these steps:
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Close MediSoft
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Open Focus Reports from the Start menu (Start > Programs > Inborne Technology > Focus Reports Print Engine)
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Select File > Set MediSoft Menu in the Focus Reports report explorer.
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Close Focus Reports
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Open MediSoft and the menu setting will be restored
